SuperShuttle, one of the nation’s largest airport and city transportation services providers, recently settled a claim by United States Department of Justice (USDOJ). The company was accused of discriminating against users of service animals by charging an extra fee.
Charging users of service animals an extra fee is illegal under the Americans with Disabilities Act (ADA). Under regulations set forth by the ADA, “State and local governments, businesses, and nonprofit organizations that serve the public generally must allow service animals to accompany people with disabilities in all areas of the facility where the public is normally allowed to go.” The settlement prohibits additional fees to be charged to anyone that meets requirements for use of service animals nationwide. Buses, taxis and other providers of transportation services are among the types of services who must abide by the policy.
If you feel that you have been discriminated against for rightful utilization of a service animal, you may want to seek legal counsel from an attorney who has experience with ADA discrimination cases.
Image courtesy of freedigitalphotos.net by photokanok